10DLC Privacy Policy
Effective Date: 02/25/2025.
At Torres Dental Group, we are committed to protecting the privacy and security of our clients and customers. This Privacy Policy explains how we collect, use, and protect your information in connection with our 10DLC messaging campaign. By participating in our 10DLC messaging campaign, you agree to the collection and use of your personal data as described below.
1. Information We Collect
We may collect the following personal information from individuals who sign up for our 10DLC messaging campaign:
- Contact Information: Name, phone number, and email address.
- Messaging Data: Text messages sent and received through our 10DLC campaign, including any responses, inquiries, or requests you may have made.
- Device Information: Information about your device and usage of our service (e.g., IP address, device type).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To send relevant updates, reminders, and communication related to your dental services, such as appointment reminders, document submissions, and other important notifications.
- Customer Support: To respond to your inquiries and provide assistance as needed.
- Marketing and Promotions: With your consent, to send promotional messages or offers related to our dental services. You may opt-out of marketing communications at any time.
- Compliance with Legal Obligations: To comply with any applicable laws, regulations, or industry standards.
3. Consent to Use of 10DLC Messaging
By opting into our 10DLC messaging campaign, you provide explicit consent to receive text messages from us at the phone number you provided. You understand that these messages may include important updates, service-related communications, and promotional content, depending on your preferences.
- Opting Out: You may opt-out of receiving messages at any time by replying “STOP” to any of our text messages. After opting out, we will no longer send you marketing- related messages. You may still receive transactional messages related to your services.
4. Data Sharing and Disclosure
We may share your personal information in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in running our 10DLC messaging campaigns, such as messaging platform providers, IT support, and customer service tools.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes (e.g., a subpoena or court order).
- Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You may request access to your personal information and request corrections to any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal or contractual obligations)
- Opt-Out of Communications: You may opt out of receiving marketing text messages by replying “STOP” to any of our text messages.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version with an updated effective date. Please review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
TORRES DENTAL GROUP
78-11 35th Ave Suite 1E, Jackson Heights, NY 11372
(718) 899-3840.
dentaltorres1@hotmail.com